Shipping policy

At Feels Home, we strive to provide convenient and efficient shipping services to our valued customers. Please review the following shipping policy details:

  1. Free Standard Delivery (2 to 4 Working Days - UK Mainland Only):

    • Our standard delivery option ensures your items are delivered within 2 to 4 working days from the date of purchase.
    • This service is available for orders within the UK mainland only.
    • Standard delivery is complimentary for all orders within the UK mainland.

  2. Standard Delivery (Other UK Regions - Fees May Apply):

    • For orders shipped to regions other than the UK mainland (e.g., Northern Ireland, Scottish Highlands, and Islands), standard delivery is available.
    • Please note that additional fees may apply for standard delivery to these regions.
    • The exact shipping fees for deliveries to other UK regions will be calculated and displayed during the checkout process.

  3. Next Day Delivery (Within Next Business Day):

    • For customers requiring expedited shipping, we offer a next day delivery option.
    • Orders placed with next day delivery will arrive within the next business day after the order is placed.
    • Please note that charges may apply for next day delivery. The exact fee will be calculated and displayed during the checkout process.

  4. Shipping Charges:

    • Standard delivery is free for orders shipped to UK mainland addresses.
    • Additional fees may apply for standard delivery to regions other than the UK mainland. These fees will be clearly indicated at the checkout before the order is finalized.
    • Charges for next day delivery will vary depending on the size and weight of the order, as well as the delivery location.
    • The shipping charges for next day delivery will be clearly indicated at the checkout before the order is finalized.

  5. Shipping Restrictions:

    • We currently do not offer international shipping.

  6. Tracking Your Order:

    • Once your order has been shipped, you will receive a confirmation email containing tracking information.
    • You can track the status of your shipment using the provided tracking number on our website or the courier's website.

  7. Delivery Issues:

    • In the unlikely event of a delivery issue, such as a delayed shipment or damaged package, please contact our customer service team immediately for assistance.

  8. Returns and Exchanges:

    • For information regarding returns and exchanges, please refer to our Returns Policy.

  9. Contact Information:

    • If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at info@FeelsHome.co.uk

Thank you for choosing Feels Home. We aim to provide you with a seamless shopping experience, ensuring your orders are delivered promptly and efficiently across the UK.